When will I receive my withdrawal?

Withdrawals are subject to few policies on Melltoo Marketplace:

Processing time:

  • Bank transfers usually take 7 business days (assuming all provided information is correct)
  • Western Union transfers usually take up to 9 business days
  • Western Union transfers under 1000 AED incur a 20 AED fee, over 1000 AED is free of cost, beneficiary must be a UAE resident above 18 years of age.
  • Cardless ATM withdrawals take 3-5 business days

Additionally, there are other terms that regulate withdrawals from your Melltoo app account:

Hi, kindly take note of our withdrawal policies:

  • We only process 1 payment per beneficiary (not account/username) per week. In other words, if you have multiple accounts (which is against our policies) that request withdrawals to the same beneficiary will not be processed the same week. Only 1 withdrawal will be completed to this beneficiary per 1 week.
  • Business (high volume) sellers (more than 50 transactions per month) may only withdraw a maximum of 5000 AED per month.

Published by

Sharene Lee

Co-founder of Melltoo, researcher/educator and mother of 5. Follow through is my forte.