You sell, they win. You’re an Impacter.
We’ve created a new feature called “Impacter” in response to the feedback of sellers in the UAE. Sellers can now resell their items on our platform for a cause. When they #Resell4aCause, people in-need “win.”
We’ve partnered with charities, such as the UAE Red Crescent and Salma Aid, that are licensed to collect donations in the UAE. We will add new causes along the way in an effort to increase our and your impact on society
How it works?
Our goal has always been and still is helping people buy-sell easy on our no-meetup classifieds platform.
1, Sellers choose to add an “Impacter” badge to their listings in the feed.
(Seller uploads item for sale)
- Seller chooses registered charity to whom they donate their sale proceeds (In part or full)
- Organization receives money and seller receive “Impacter credit” in-app
NB: The donation amount is equal to the cash amount that the seller would usually receive (The amount the seller would usually receive will now go to charity of choice instead.)
Frequently Asked Questions
Listings on the app
- How do buyers know which items are for “impacter” (being sold for a cause) and which are “regular” Melltoo listings?
All listings for “impacter” have a footprint icon on them. The beneficiary cause is also indicated in the item details screen.
- Can I choose which listings I want to #Resell4aCause?
Yes! Before you submit a new listing for sale on the app, you will get the chance to select whether sale proceeds go entirely to you or if you want to donate sale proceeds to a cause of your choice.
- Can I change Impacter status after someone buys my item? In other words can I change my mind about donating sale proceeds after the sale has taken place?
No, you may not. All impacter listings become definitive when a buyer places an order for that particular listing. This means you will not be able to change the impacter status.
- What are the different payment methods on Melltoo (and Melltoo Impacter)?
You can pay for items you see on the Melltoo app with your Melltoo wallet. You will either pay with cash on delivery once the item is shipped to your address or a debit/credit card. You can use free credit from Melltoo as well for up a 50% discount on any item (300AED max per transaction).
- How do I donate money?
You can’t donate cash directly. If you wish to do so, please contact the charities directly. What Impacter does is transform your stuff into cash for a cause. After successfully selling your item, your newly available cash sale money will be transferred to the charity account you preselected.
- Can an “impacter” transaction get cancelled by admin?
Unfortunately, yes. “Impacter” transactions are regular transactions on Melltoo. They’re subject to monitoring by our SAFE team and they may be cancelled if the either the buyer or the seller end the transaction before completion.
- Where can I see how much I’ve sold for a cause?
You can check all your sales, both normal and Impacter sales, through your user profile.
- Do return fees apply to sales of “impacter” sales?
All return rules apply to impacter transactions. In the event of a return, depending on the reasons, either buyers or sellers will incur a return fee if applicable.
- How do I track my return shipment?
Depending on the company that is delivering your item (you’ll receive order details confirmation once the shipment is booked).
- What is Impacter credit?
Every time you successfully sell a new item that is marked for “impacter”, you receive impacter credit. In the near future, Impacter credit can be redeemed for freebies provided by our partners.
- Will I be recognized for donating money through Impacter?
Every 4 months, we will publish a report on all donations made through the Melltoo app and the recipient charities. Melltoo usernames will be published along with the corresponding amounts contributed.
- Can I make anonymous donations?
If users choose to remain anonymous, we will not share their personal details, we will share however their Melltoo username, as it appears on the app, in our quarterly reports (publicly available).
- Is my item safe during shipment?
Melltoo’s Pay&Ship guarantees that once goods are shipped through us, they will get to the customer and the seller will be paid. As long as items are properly packaged, any damaged incurred during shipping will be covered by the couriers.
Registered partner charities
All of Melltoo Impacter partners are registered charities in the UAE. Melltoo has a government-issued license through each partner to collect funds on their behalf in the UAE.
Please click here for an updated list of our partner registered charities.
Emirates Red Crescent
Emirates Red Crescent is the local UAE branch of The International Federation of Red Cross and Red Crescent Societies (IFRC). They fund medical and disaster relief missions in the UAE and around the world.
Salma Aid is a local UAE charity founded by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the United Arab Emirates and Ruler of Dubai. Salma funds food relief efforts for refugees and misplaced populations in distress areas.
Friends of Cancer Patients
Friends of Cancer Patients in a local UAE-based charity founded by Her Highness Sheikha Jawaher Bint Mohammed Al Qasimi, Wife to the Ruler of Sharjah-UAE and International Ambassador of the World Cancer Declaration for Union for International Cancer Control (UICC). FoCP is committed to helping cancer patients and their families get through the long and arduous journey of cancer treatment through both moral and financial support of patients and their families irrespective of nationality, gender, age, religion or ethnicity.