Cancellation Fees

Cancellation is nearly impossible after an order has been picked-up from the seller and on its way in delivery to the buyer.

  • There are no cancellation fees if cancelled day of order placement.
  • There are cancellation fees of 20 dhs incurred by buyer or seller if one or either requests a cancellation of their order after it has been booked for delivery.

Why?

The fee is purely procedural. It covers the the time and logistics of booking an order for delivery and cancelling it on behalf of the Melltoo Marketplace team and the partner shipping company.

Published by

Sharene Lee

Co-founder of Melltoo, researcher/educator and mother of 5. Follow through is my forte.